Privacy Policy | Adore Pink

Privacy Policy | Adore Pink – Korean Skincare

This Privacy Policy describes how MZ Ecommerce Limited (trading as Adore Pink) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Contact

After reviewing this policy, if you have any questions, would like further information about our privacy practices, or wish to make a complaint, please contact us by email or by mail using the details below:

  • Company Name: MZ Ecommerce Limited
  • Brand Name: Adore Pink
  • NZ Business Number: 9429050358625
  • Business Address: 1/5 Waipa Street, Birkenhead, Auckland 0626
  • Contact Number: 021 02777251

  • Email: support@adorepink.co.nz

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This information, which can identify you as an individual, is referred to as “Personal Information.” Below is a list of the types of Personal Information we collect and why.

  • Device Information

    • Purpose of Collection: To load the Site accurately for you and perform analytics to optimize the Site.
    • Source of Collection: Collected automatically when you access our Site using cookies and pixels.
    • Disclosure for Business Purpose: Shared with our processor Shopify and Google.
    • Personal Information Collected: Web browser version, IP address, time zone, cookie information, browsing behavior (viewed sites/products, search terms, interactions).

  • Order Information

    • Purpose of Collection: To fulfill our contract with you, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, assess potential fraud risks, and provide relevant advertising or product information based on your preferences.
    • Source of Collection: Collected directly from you.
    • Disclosure for Business Purpose: Shared with our processors Shopify, PayPal, Afterpay, and other payment processors.
    • Personal Information Collected: Name, billing address, shipping address, payment information (credit card number, email address, phone number).

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, or protect our rights.
  • We may transfer your personal data to third-party payment services (e.g., PayPal, Afterpay) to process payments securely. This may also include sharing personal data for fraud prevention or identity verification.

Behavioural Advertising

As described above, we use your Personal Information to deliver targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • Google Analytics helps us understand how customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy.
  • We use Google Ads to personalize content and ads. You can control your ad preferences via: Google Ad Settings.

You can opt out of targeted advertising by:

Using Personal Information

By providing your phone number, you consent to receive SMS updates, promotions, and notifications. You can opt out at any time by following the instructions in the message. Your information is protected and won’t be shared with third parties without your consent.

Lawful Basis

Under New Zealand’s Privacy Act 2020, we process your personal information based on the following lawful bases:

  • Your consent.
  • The performance of a contract between you and Adore Pink.
  • Compliance with legal obligations.
  • Legitimate interests, provided they do not override your rights and freedoms.

Retention

When you place an order through our Site, we will retain your Personal Information for our records unless you request its deletion. You may contact us to request erasure of your data.

Automatic Decision-Making

We do not engage in fully automated decision-making that significantly affects you. Some automated systems may be used for fraud detection but do not have a significant effect on you.

Your Rights

You have the right to access the Personal Information we hold about you and to request corrections, updates, or deletion. You can contact us through the details provided above to exercise these rights.

Cookies

Cookies are small pieces of information downloaded to your computer or device when you visit our Site. We use different types of cookies for various purposes, including functionality, performance, advertising, and social media. Cookies help us improve your browsing experience by remembering preferences and enabling smoother navigation.

For more details about our cookie usage and how to manage your cookie preferences, please refer to our Cookie Policy on the website.

Do Not Track

We do not alter our data collection and usage practices in response to "Do Not Track" signals.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by email or mail. If you're unsatisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand: https://www.privacy.org.nz.

Last updated: 20/01/2025